LegalEaseAI, LLC d/b/a DocuEase
Privacy Policy

Last Updated: January 29, 2024This Privacy Policy describes DocuEase’s approach to Privacy and provides information about how DocuEase collects, uses, and discloses personal information. By using our website, products, and services, you consent to our use of data and cookies in accordance with the terms of this Privacy Policy.If you have questions about this Privacy Policy or would like to exercise any of your privacy rights, you may contact the DocuEase Support Team at [email protected].

What This Privacy Policy Covers

This Privacy Policy describes how DocuEase uses personal information in connection with goods and services sold by DocuEase, our apps, and the use of the DocuEase.com website unless otherwise listed below.Activities not covered by this Privacy Policy are:

Personal information that may be collected or used by other businesses when you click on third-party links found on our website or use third-party integrations that we provide. You can refer to the privacy policy of third-party websites and services for information about their privacy practices. Any use of third-party integrations on our website, app, or software platform is subject to the third-party’s privacy policy, terms, and conditions, and user agrees to be bound by such.
Personal information collected and used in connection with DocuEase’s employment activities, including activities related to job applicants.

DocuEase’s Approach to Privacy

DocuEase takes your privacy seriously and is mindful of potential concerns about how we use the personal information we collect from and about you. In addition to this Privacy Policy, we have internal policies and practices designed to keep your personal information secure and to ensure that information about you is only used consistent with this Privacy Policy.

The Personal Information We Collect

In this section of the Privacy Policy, we explain the types of personal information we may collect. The specific information that we may collect about you depends on the type of interaction and the types of products considered or purchased. DocuEase potentially collects the following categories of personal information:Identifiers: Examples of the types of identifiers that DocuEase may collect include real names, nicknames, Internet Protocol addresses, email addresses, telephone numbers, professional status and affiliations.Biometric information: With your consent and for security purposes, DocuEase may work with third-party providers to use technology to verify your identity by comparing a digital image of your face to the picture on the government identification you provide to allow user to regain access to the account.Internet information: When we send you an e-mail, DocuEase may collect information about how you interact with that email. We may also process and store information you send to DocuEase through e-mail, support contact forms, and third-party integrations.Other types of information: Examples of other types of information include information provided to DocuEase directly by you, such as when you complete a questionnaire, or answer a survey of other similar forms.Passwords: We do not collect passwords. Instead, we store them as tokens in an encrypted format.We only collect data when you register and use DocuEase. We do not collect any information other than what is mentioned above, regardless of whether it is uploaded or shared with us. The data we collect is stored in an aggregated and technologically encrypted manner, ensuring that it cannot be directly linked to a specific user.

Where We Collect Personal Information

In this section of the Privacy Policy, we explain where and how we collect personal information.Customers: Much of the personal information that DocuEase collects comes directly from our customers and prospective customers.Information that is collected directly from you is information that you provide when you accept our Terms and Conditions at registration, use a customer support feature, send us an e-mail, or speak to us on the phone. We may also collect information indirectly about you when you interact with our website, using cookies and other tracking technologies.Related Parties: We may collect information about you from someone you know. For instance, we may receive information about you from customers using our products to send communications to you.Service Providers: We may collect information about you from our Service Providers, integration partners, or other third-party providers that we may work with to deliver products to you. As used in this Privacy Policy, Service Providers means entities that DocuEase has contracted with to provide us with services to help fulfill our business needs. Service Providers may also assist us in collecting information both directly and indirectly from you, as set forth in the terms, conditions, and privacy policies of those organizations.Business Partners: We may receive information about you from our Business Partners. As used in this Privacy Policy, Business Partners means entities that DocuEase has contracted with to engage in cross-promotional or product integration activities. An example of the type of information that we may receive from our business partners is information about the products you purchased from them.Affiliates and Subsidiaries: We may receive information about you from our affiliates and subsidiaries. For example, if we acquire an ownership interest in a company, we may receive information about you as part of that acquisition if you have previously done business with them.Publicly/Commercially Available Information: We may collect information about you from publicly available sources of information, including government records, social media sites, and other commercially available sources of personal information.

How We Use the Personal Information We Collect

In this section of the Privacy Policy, we explain our commercial and business purposes for collecting information. DocuEase uses the information that it collects for the purposes listed below. We use technology, including automated processing and human review to accomplish these purposes. We may also combine information that we have collected from multiple sources.If we decide to use the personal information we have collected for additional purposes that are inconsistent with what is described below, we will let you know of our plans and give you information about your legal rights regarding your personal information.Providing Products and Services: We may use personal information to provide and support our products and services. Examples of these uses include producing and delivering document summaries and reviews based upon your input, administering the DocuEase website, and displaying content based on customer preferences.Security: We may use personal information to ensure we maintain appropriate security over computer networks and our physical facilities, as well as detecting fraud or other suspicious activities.Marketing and Advertising: We may use personal information for marketing to current and prospective customers. More information about how you can control the use of your personal information for marketing purposes can be found in the sections DocuEase’s Use of Cookies Policy.Product Development: We may use anonymized and aggregated personal information for product development, including improving our existing offerings and developing new products and services, including machine learning or Artificial Intelligence ("AI") technologies.Analytics: We may use anonymized and aggregated personal information for various types of analytics. For example, DocuEase may use anonymized personal information to analyze how visitors arrive at and interact with our website, and to gain insight into the types of customers that may be interested in our products and services. We may also use the information to develop inferences from the information we collect regarding general customer preferences, characteristics, predispositions, behaviors, and attitudes.Operational Purposes: We may use anonymized and aggregated personal information for operational purposes, and the operational purposes of our service providers, business partners, affiliates, and subsidiaries. For instance, DocuEase may use the information to maintain our website and other infrastructure, training, quality assurance, for conducting surveys or sweepstakes, to promote our brand, and to use in connection with our relationships with service providers and business partners.Financial Reporting: We may use anonymized and aggregated personal information in connection with various types of financial reporting and other similar internal uses. Examples of the types of financial reporting that DocuEase may use personal information includes internal budgets and projections, compensation calculations, and public reporting.Meeting Legal Requirements: We may personal information to meet our legal obligations, such as performing customer due diligence, or responding to subpoenas for information.Business Transfers: If DocuEase undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer, or share some or all of our assets, including information related to customers in connection with the transaction or in contemplation of the transaction (such as conducting due diligence). If such an event occurs, your information may be treated like any other DocuEase asset and sold, transferred, or shared with third parties, or used in ways not contemplated or permitted under this Privacy Policy.

How We Disclose Personal Information

In this section of the Privacy Policy, we explain to whom we disclose personal information and under what circumstances we may make a disclosure.Service Providers: We may share personal information with our service providers who assist us with running our business. These companies are not authorized to use the information we share with them for any purpose other than providing services to DocuEase or to you.Businesses Providing Services: DocuEase may disclose personal information with other businesses to provide you with products and services. Personal information disclosed to other businesses will be subject to those third parties’ privacy practices. For instance, we may use Stripe or similar businesses for purposes of processing payments or providing identity verification services. In doing so, these processors may collect and process personal information for its uses, including improving its services and for fraud detection and prevention.Professionals (including attorneys and Tax Experts): We may share personal information with attorneys as necessary and permitted by law.Business Partners: DocuEase may share personal information with business partners. When we share personal information with business partners, it will generally be subject to their privacy policy. We share information with business partners in the following circumstances:

If you express interest in an offer presented to you either by DocuEase on behalf of a business partner or by a business partner on behalf of DocuEase, you are directing DocuEase to provide information about you to that business partner.
If you purchase a DocuEase product that is bundled with a product offered by one of our business partners, we will share information about you with that business partner.

Parties Related to You: We may provide information about you to someone you know or that you have connected with through our platform. For instance, we may provide information connected to your DocuEase account with your authorized contacts.Government Entities: DocuEase may share information about customers with government entities to fulfill the products purchased by our customers. Certain personal information becomes public record when documents are filed with the federal or a state government, or with a court. For example, a corporation's name, business address, and registered agent name becomes public information when its articles of incorporation are filed. A Secretary of State may publish this information to its website or provide this information to third parties. The U.S. Patent and Trademark Office publishes the names and addresses of trademark registrants. This Privacy Policy does not cover these or similar third-party actions.Public Disclosures: DocuEase may publicly disclose personal information in limited circumstances.

We may share information publicly when it is necessary to fulfill a product or services that has been requested by a customer.
We may display testimonials and reviews received through email surveys on our website or other marketing or that are posted to publicly available websites.
When you post content in any forum or comment area on our website, these posts may be publicly available. You should use caution when deciding whether to disclose your personal information in public areas of our website.
When we collect publicly available information, we may share that information on our website.

Required by Law: DocuEase may disclose personal information as required by law, such as in response to a subpoena or a lawful request by a public authority, including to meet national security or law enforcement requirements, or similar legal processes. We may also disclose personal information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legitimate request from a government entity.Parties Related to DocuEase: DocuEase may disclose personal information with businesses controlling, controlled by, or under common control with DocuEase. If DocuEase is merged, acquired, or sold, or if some or all of our assets or equity are transferred, we may disclose or transfer consumer data in connection with the associated transactions.

How Long We Retain Your Personal Information

DocuEase retains your personal information for at least as long as it is necessary to fulfill the purposes for which we collected the data, to provide you with services and products, to comply with our data retention obligations, and to successfully run our business.

DocuEase’s Use of Cookies Policy

Like all online companies, DocuEase uses a range of technologies in connection with your use of our website, mobile application, and when you engage with emails that we send you. The types of technologies that we may use include cookies, web beacons, tags, scripts, local shared objects such as HTML5, advertising identifiers (including mobile identifiers such as Apple’s Identifier for Advertisers (“IDFA”) or Google’s Advertising ID (“GAID”)), and similar technologies, which for purposes of this Privacy Policy we refer to as “Cookies.”We use Cookies, either directly or through our service providers, for a variety of purposes. Depending on the purpose, you have different options regarding whether and how we use Cookies to collect your personal information.

Strictly Necessary Cookies: We use Cookies to help our website operate and for security purposes. Due to the nature of these Cookies, you do not have the ability to opt-out of the use of these Cookies.
Performance and Functionality Cookies: We use Cookies to provide enhanced functionality on our website and app, to personalize your experience, to collect information for analytical purposes to help us improve and develop products, and to help us understand how you are engaging with our products. If you reject these Cookies, the functionality of our website may be impacted, including in ways that may limit your use of our products and services.
Engagement and Marketing Cookies: DocuEase and our service providers, such as Google Analytics, use Cookies to help us understand how you engage with our marketing and to help provide you with relevant marketing about our products when you visit other websites, including through targeted advertising. If you do not wish for DocuEase to use Engagement or Marketing Cookies when you visit our website, you may opt-out through our Preference Center. Our websites also recognize browsers’ Global Privacy Control signals and will suppress the use of Engagement and Marketing Cookies when these signals are present.

In addition to the tools provided by DocuEase, you may also use tools provided by the Networking Advertising Initiative, the Digital Advertising Alliance, and Google Analytics’ Ad Settings to control how these types of Cookies are used when you are on the internet, even when you are not on DocuEase’s website.

Your Options Regarding Personal Information Collected by DocuEase

This section describes how you can access and control the information that DocuEase may have about you. It applies to all consumers worldwide, including individuals who have purchased goods or services from DocuEase or who believe that information about them may have been provided to us by a third party. Depending on where you reside, you may have additional rights beyond what is described in this section. If you are a resident of California, Colorado, Connecticut, Virginia, the European Union, or the United Kingdom, please review the sections "Information for California, Colorado, Connecticut, and Virginia Residents" or “Information for EU and UK Customers and Visitors” for more information about your rights.Confirmation of Possession of Information Related to You. Upon a verified request, subject to the privacy interests of others and technical limitations, DocuEase will provide you with information about whether we hold any information related to you. At DocuEase’s sole discretion, unless otherwise required by law, we may, in some instances, correct or delete information upon a verified request. Please note, however, that in certain circumstances, we may be required by law to retain your personal information or may need to retain your personal information to continue providing a product or service to you or another customer.If you would like to submit a request about your data, you may do so by submitting a request to the Support Team at [email protected]. After you submit the request, you will be asked to verify your email address and may also be asked to provide additional information to verify your identity.Opting Out of Promotional Email. You can opt-out of promotional emails by emailing the Support Team at [email protected], by clicking the unsubscribe link in a promotional/update email, or by changing your email subscription management in the settings menu. Please note that service emails, such as password resets or invites to new tasks, cannot be unsubscribed unless you delete your account.

DocuEase’s Security and Identity Verification Practices

DocuEase is committed to protecting the personal information that we collect and ensuring our products and services are provided in a secure manner. We have implemented security measures designed to protect the personal information that we maintain. This includes implementing physical, technical, and administrative safeguards to secure the information we collect. We use industry-standard SSL/TLS to transmit payment card information only when required. We do not store, process, or take any responsibility for the security of payments made through third-party providers. Stripe or any other payment providers are responsible for data storage and processing. You may inquire about payment information with these intermediaries. We also regularly monitor our systems for possible vulnerabilities and attacks.Regardless of the measures and efforts that DocuEase takes to protect personal information, we cannot guarantee absolute protection and security of your personal information. For instance, when we transmit documents to you via mail delivery services or electronically, there remains the possibility that this information may be misdirected, misdelivered, or intercepted.We encourage you to take precautions in protecting the information that you share with DocuEase. For example, we encourage you to set strong passwords on your account and avoid sharing your password with anyone. Where available, we encourage, and may at times require, you to utilize multi-factor authentication to further ensure access to your account is restricted.If you believe that you have discovered a security vulnerability in our website or services, you may let us know at [email protected].If you believe that someone has accessed your personal information or that your personal information has been misused, please let us know immediately by submitting your concerns to our Support Team at [email protected].

Information for California, Colorado, Connecticut, and Virginia Residents

If you are a resident of California, Colorado, Connecticut, or Virginia, this section provides information regarding your rights, and DocuEase’s responsibilities, regarding your personal information.Your RightsIf you live in California, Colorado, Connecticut, or Virginia, you have certain rights regarding your personal information. This includes the right to request:

Specific information about what information DocuEase has collected about you,
A copy of your personal information,
Corrections to inaccuracies in the personal information DocuEase maintains about you, and
The deletion of your personal information.

These rights are not absolute, and in some circumstances, DocuEase may decline to satisfy your request. For example, if we are unable to verify your identity or if your request impacts other people’s privacy rights, we may deny your request to exercise these rights. We may also deny your request when DocuEase has the legal right to do so, such as when we have an ongoing business relationship with you, an ongoing need to use the information for purposes outlined in this Privacy Policy, or we are legally required to retain your personal information. If DocuEase denies your request to exercise your privacy rights, we will tell you why we are denying the request and provide you with information about how to appeal this decision.If you choose to exercise your privacy rights, we will not charge you different prices or provide a different quality of services unless those differences are related to your personal information.How to Submit a Request for Access, Correction, or Deletion of Personal Information If you would like to submit a request about your personal information, we encourage you to do so by contacting the Support Team at [email protected]. After you submit the request, you will be asked to verify your email address and may also be asked to provide additional information to verify your identity. DocuEase will attempt to verify your identity by asking for information that correlates with the information that we have previously collected about you. If this is not possible, DocuEase may request you submit additional information for verification, such as proof of residency or redacted government-issued identification. You may also designate an authorized agent to make a request on your behalf. To designate an authorized agent, you must provide DocuEase with written permission for the agent to make the request on your behalf or provide us with an executed power of attorney. You will also be required to submit both your and the authorized agent’s valid government-issued identification.

How to Appeal a Denial of a Request for Access, Correction, or Deletion of Personal Information

If DocuEase denies your request about your personal information, you may submit an appeal of the decision by contacting the Support Team at [email protected]. After you submit the request, you will be asked to verify your email address. Once an appeal is submitted and your email is verified, the request and DocuEase’s response will be reviewed. In connection with this review, DocuEase may request that you submit additional information regarding your request. We will notify you of the outcome of the appeal within 60 days.

Selling, Sharing, and Use of Personal Information for Targeted Advertising

DocuEase does not currently sell personal information to third parties. If in the future DocuEase does decide to sell personal information, an updated Privacy Policy will be provided on the DocuEase website and in any other such manner as required by law. DocuEase may engage in online marketing activities, including activities that may involve us sharing your information for purposes of showing you targeted advertising. If you would like to opt-out of the use of your personal information for these purposes, you can submit this request to our Support Team at [email protected].

Information for EU and UK Customers and Visitors

If you are located in the European Union (“EU”) or the United Kingdom (“UK”), this section provides information regarding your rights and DocuEase’s responsibilities, and additional information regarding the processing of your personal data.

Lawful Basis of Processing

DocuEase processes the personal data of persons in the EU and UK based on the lawful basis outlined below.Where multiple bases are provided, the basis that DocuEase relies on for any particular processing will be context dependent.

Purpose of Processing (Described in the section above entitled “How We Use the Personal Information We Collect”)	Legal Basis for Processing
Providing Products and Services	Performance of Contract, Consent, Legitimate Interest
Security	Legitimate Interest, Compliance with Legal Obligation
Product Development	Consent, Legitimate Interest
Marketing and Advertising	Legitimate Interest
Analytics	Legitimate Interest
Operational Purposes	Consent, Legitimate Interest, Compliance with Legal Obligations
Financial Reporting	Legitimate Interest, Compliance with Legal Obligation
Meeting Legal Requirements	Compliance with Legal Obligation
Business Transfers	Legitimate Interest, Compliance with Legal Obligation

EU and UK User Rights

If you are located in the EU or the UK, you have the following rights with respect to how DocuEase processes your personal data.

You have the right to request a copy of the personal data that DocuEase has about you,
You have the right to request that DocuEase correct the information about you if you believe it to be inaccurate, and
You have the right to request that DocuEase erase or refrain from using your personal data. This is not an absolute right, and, in some circumstances, DocuEase may decline to erase or limit its usage of your data, such as when DocuEase has an ongoing business relationship with you or we are legally required to retain the information. If DocuEase cannot honor your request, DocuEase will inform you of this fact as well as the reasons for DocuEase’s decision.

To exercise any of these rights, please submit a request to the Support Team at [email protected].If you are located in the EU or the UK, you also have the right to raise any objections regarding the processing of your personal data and to raise any concerns you may have about DocuEase’s processing of your personal data. You may make an objection or raise any other concerns by submitting your concerns to the Support Team at [email protected].While we hope that DocuEase can resolve any of your privacy concerns to your satisfaction after you contact us directly, you also have the right to file a complaint regarding DocuEase’s handling of your personal data with the EU data protection authorities (DPAs) and/or the Information Commissioner’s Office (the UK’s Data Protection Authority).

Changes to this Policy

We may update this privacy policy to reflect changes to our practices. We encourage you to review this page periodically for the latest information on our privacy practices.If you have any questions regarding our Privacy Policy, please contact us by submitting your question to the Support Team at [email protected].

Mailing Address

Updated: January 29, 2024

LegalEaseAI, LLC d/b/a DocuEasePrivacy Policy